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Why Your Business Needs HR & Legal Expense Insurance

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For many business owners, having a retained HR service can feel like insuring your house. It might seem like an ongoing expense that you rarely use, leading you to question whether it’s truly necessary. But much like home insurance, the real value becomes clear when a crisis arises. When you need expert HR support, the cost of not having it far outweighs the subscription fee.

The Value of Retained HR Support

Running a business comes with a host of people management challenges, from performance management and disciplinary issues to navigating complex employment laws. Having a retained HR service means you have immediate access to expert advice, ensuring compliance and reducing risks.

Without proper HR guidance, businesses can make costly mistakes—whether it’s handling redundancies incorrectly, mismanaging grievances, or failing to follow the right procedures when dismissing an employee. Any of these scenarios can lead to claims, fines, or reputational damage. Retained HR provides proactive support to prevent these issues before they escalate.

When finances get tough, it is easy to think that cutting HR services is a good idea to save costs. However, this is often when HR is more important than ever. Economic pressures can lead to difficult business decisions such as restructures, redundancies, and performance management issues. Without the right HR guidance, these situations can quickly spiral into costly disputes or legal challenges. Instead of thinking about the immediate cost savings, consider retained HR as a long-term investment that protects your business and ensures compliance during challenging times.

The Added Protection of Legal Expense Insurance

While retained HR helps you manage your workforce effectively and in line with employment laws, legal expense insurance (LEI) offers an extra layer of financial protection should a dispute lead to an employment tribunal claim. Even with the best HR practices in place, businesses can still face claims from employees or former employees. Defending these claims can be costly, time-consuming, and stressful.

Legal expense insurance covers the costs associated with defending employment-related claims, including legal representation and tribunal fees. It ensures that, should the worst happen, your business is not financially burdened by an unexpected legal battle.

Why It’s a Smart Investment

Business owners often underestimate the potential financial and operational impact of employment disputes. Tribunal claims can cost thousands of pounds, not to mention the time spent away from running your business. With retained HR and legal expense insurance, you have a robust support system that safeguards your company against both HR-related risks and legal costs.

Investing in these services means:

  • Peace of mind – Knowing you have expert guidance when you need it.
  • Financial protection – Avoiding unexpected legal fees and costly claims.
  • Compliance confidence – Staying up to date with employment law changes and best practices.
  • Time savings – Allowing you to focus on running your business rather than dealing with HR and legal issues alone.

With the upcoming employment law changes, it will be more important than ever to get things right from an HR perspective. Keeping up with these changes ensures your business remains compliant and avoids unnecessary risks.

The best strategy for any business is to plan ahead, ensuring you have the right protections in place before a crisis occurs.

If you’d like to learn more about how retained HR and legal expense insurance can benefit your business, get in touch with us today.

Angela Clay

A qualified employment law solicitor and our managing director, Angela has unparalleled legal expertise and decades of experience and knowledge to draw from. She’s a passionate speaker and writer that loves to keep employers updated with upcoming changes to legislation, and is a regular guest speaker on BBC Leicester Radio.

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